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SiteTrust Consent
Testing and Troubleshooting
Verify default, accept, and decline behavior. Check consent records and fix common issues.
4 articles
Test default, accept, and decline
A clean-browser checklist for first load, Accept All, Decline, and reload.
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Consent records and Privacy Choices
What is stored in sitetrust_consent, the consent ID, and how visitors review their choice.
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Common install issues
Banner missing, trackers still firing, GTM double-load, embeds, and Configuration ID mistakes.
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Troubleshooting checklist
Work the problem in order: snippet, order, consent signals, blocking, then Site Audit.
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Need help?
Email wecare@sitetrust.com with your site URL and platform. One business day response, Monday through Friday.