Question 1

What is SiteTrust certification?

Accepted Answer

SiteTrust is an independent AI transparency certification program that verifies organizations' commitment to transparent AI practices. Certified organizations are listed in our public registry where consumers can verify their trustworthiness.

Question 2

How long does certification take?

Accepted Answer

The certification process varies by tier. Tier 1 (Committed) can be completed quickly as it requires a public commitment. Tier 2 (Verified) and Tier 3 (Certified) require audits and typically take 4-8 weeks depending on the complexity of your AI systems and organizational structure.

Question 3

What are the different certification tiers?

Accepted Answer

We offer three tiers: Tier 1 (Committed) - Free, includes badge and registry listing. Tier 2 (Verified) - Includes independent audit and technical verification. Tier 3 (Certified) - Comprehensive audit with advanced verification and dedicated support.

Question 4

How much does certification cost?

Accepted Answer

Tier 1 is free. Tier 2 costs $2,500 per year. Tier 3 pricing is customized based on your organization's needs. All tiers include annual renewal fees.

Question 5

What happens after I get certified?

Accepted Answer

Your organization will be listed in our public registry with your certification tier and trust score. You'll receive a badge to display on your website and marketing materials. You'll also need to renew your certification annually.

Question 6

Does SiteTrust certification comply with US state AI regulations?

Accepted Answer

Yes, SiteTrust certification helps organizations demonstrate compliance with US state AI regulations, including the Colorado AI Act. Our certification verifies transparency commitments and helps organizations prepare for emerging state-level AI transparency requirements across the United States.

Question 7

Can I upgrade my certification tier?

Accepted Answer

Yes, you can upgrade from Tier 1 to Tier 2 or Tier 3 at any time. Upgrading may require additional audits and verification processes.

Question 8

What if my certification is denied?

Accepted Answer

We provide detailed feedback on why certification was denied and guidance on how to meet the requirements. Many organizations successfully get certified after implementing recommended changes.

Frequently Asked Questions